Legal Notice
1. Identification of the Provider
In compliance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided about the owner and operator of this website:
| Owner/Operator | WellDesk |
| Legal form | Sole trader (autónomo) |
| [email protected] |
Website: welldesk.ai
2. Purpose of the Website
welldesk.ai is an online platform that enables customers to create an account and book appointments and services with independent businesses ("Shops") registered on the platform.
WellDesk acts solely as an intermediary technology provider, facilitating the connection between customers and Shops. The service contract for any appointment or service is established exclusively between the customer and the relevant Shop. WellDesk is not a party to that contract and does not provide the services offered by Shops.
3. Terms of Use
Use of this website and its services is governed by the Terms and Conditions published on the platform. Accessing or using the website implies acceptance of those Terms and Conditions. Users are encouraged to read them carefully before using the service.
4. Intellectual and Industrial Property
All content on this website — including, without limitation, texts, graphics, logos, icons, images, audio and video clips, and software — is the property of WellDesk or its licensors and is protected under applicable Spanish and European intellectual and industrial property law.
The WellDesk brand name, logo, and any other trade marks or service marks displayed on the website belong to WellDesk. No licence or right to use them is granted by mere access to the website.
Any reproduction, distribution, public communication, transformation, or any other use of the content of this website, in whole or in part, without the prior written authorisation of WellDesk, is strictly prohibited.
5. Liability
Services provided by Shops. WellDesk acts as an intermediary and is not responsible for the quality, accuracy, availability, or legality of the services offered or provided by Shops. Any claim arising from a service booked through the platform must be directed to the relevant Shop.
Availability of the platform. WellDesk will make reasonable efforts to ensure the continuous availability of the platform; however, it does not guarantee uninterrupted or error-free access and reserves the right to suspend or restrict access temporarily for maintenance, security, or other operational reasons.
Third-party content and links. This website may contain links to third-party websites or content. WellDesk exercises no control over such sites and accepts no responsibility for their content, privacy practices, or availability.
6. Data Protection
WellDesk processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). For full details on how personal data is collected, used, and protected, please refer to our Privacy Policy.
7. Cookies
This website uses cookies and similar tracking technologies. For detailed information on the cookies used and how to manage your preferences, please refer to our Cookie Policy.
8. Applicable Law and Jurisdiction
This Legal Notice is governed by Spanish law. For any dispute arising from access to or use of this website, the parties submit, expressly waiving any other jurisdiction that may apply, to the competent courts and tribunals of Spain, unless mandatory consumer-protection rules provide otherwise.
9. Contact
For any queries relating to this Legal Notice, users may contact WellDesk at:
- Email: [email protected]